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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pamela Oxford Moss

August 8, 2025

5  out of  5
rating by Pamela Oxford Moss
"Jarret Gibbs with Kyler McLaughlin State Farm in Huntsville, AR is such a delight to work with. He is courteous and so quick to fulfill your request. Soooo happy we are with State Farm in Huntsville!!!"
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Katrina Cross

August 7, 2025

5  out of  5
rating by Katrina Cross
"Kyler McLaughlin - State Farm Insurance Agency has been incredible with both my personal and business insurance needs. They are super responsive and always able to answer any questions I have and there to help in any way they can. Highly recommended!!!"
We responded:
"Thank you, Katrina, for sharing your positive experience with our agency. It's wonderful to hear that we've been able to meet your personal and business insurance needs effectively. Being responsive and helpful is a top priority for us, and your recommendation means a lot. We're here whenever you need assistance or have more questions."
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Melissa Zamora

August 7, 2025

5  out of  5
rating by Melissa Zamora
"Jarett Gibbs was very helpful in getting me the documents I needed. He got them to me quickly and he was very friendly. 5 Stars to Jarett!!"
We responded:
"Thank you, Melissa, for sharing your positive experience with Jarett. It's wonderful to hear that he was able to assist you promptly and with such friendliness. Your feedback is greatly appreciated, and we're glad to know Jarett made a difference in your experience."
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Leah Villines

August 1, 2025

5  out of  5
rating by Leah Villines
"Heather was great to work with."
We responded:
"Thank you, Leah, for sharing your positive experience. It's wonderful to hear that Heather provided you with great service. Your feedback is greatly appreciated and helps us continue to deliver excellent support."
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alyssa webster

July 25, 2025

5  out of  5
rating by alyssa webster
"100% would recommend anyone to talk to Heather Scates with Kyler McLaughlin State Farm Insurance. She was amazing from the first message. I wanted a quote for 2 vehicles and renters insurance. She was able to get me the same type policy AND life insurance for cheaper than my other company. She was very informative and quick to respond. I am so glad I made the switch and now have an agent I can rely on. Thank you again Heather for being amazing. I appreciate you."
We responded:
"Thank you, Alyssa, for sharing your experience with us. It's wonderful to hear how Heather was able to assist you with your insurance needs and provide you with a better deal. We're delighted that you feel confident and supported with your decision to switch. Your recommendation means a lot to us, and we're here to help whenever you need."
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garrett gorder

July 23, 2025

5  out of  5
rating by garrett gorder
"Very good company to work with. Had an auto policy through another company and had it brought almost in half of what I was paying once switching to State Farm. Tad jones was the agent I used and was very professional and knowledgeable and I highly recommend giving them a call and asking for his assistance and seeing what he and State Farm could do for you"
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Leah LaReau

July 22, 2025

5  out of  5
rating by Leah LaReau
"I had the pleasure of working with Kyler earlier this month to make his office wheelchair accessible. Kyler was kind, patient, generous, and very personable. I really enjoyed working with him- I can tell that all of his clients are in great hands! Thank you Kyler!"
We responded:
"Thank you, Leah, for sharing your experience. It's wonderful to hear that working with Kyler was a positive experience for you. Your feedback is greatly appreciated, and we're glad to know that you felt well taken care of. Your kind words mean a lot to us."
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Kelsey Bilderback

July 18, 2025

5  out of  5
rating by Kelsey Bilderback
"Mena was wonderful, fast, and efficient with getting me the best quote!"
We responded:
"Thank you, Kelsey, for sharing your experience! It's great to hear that Mena was able to assist you quickly and efficiently. We appreciate your feedback and are delighted to know you received the best quote. Your satisfaction is important to us, and we're here to help with any of your insurance needs."
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kendal

July 15, 2025

5  out of  5
rating by kendal
"Tad is a great guy👍 straight and to the point."
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Landen Watkins

July 9, 2025

5  out of  5
rating by Landen Watkins
"Tad was very knowledgeable and helpful when going over my policies. I highly recommend going to see Tad and the team at State Farm!"
We responded:
"Thank you, Landen, for sharing your positive experience with Tad and our team. It's wonderful to hear that you found the assistance knowledgeable and helpful. Your recommendation means a lot to us, and we're glad to have been able to support you with your insurance needs."
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Cindy Jackson

July 7, 2025

5  out of  5
rating by Cindy Jackson
"Tad went above and beyond and made it easy to understand."
We responded:
"Thank you, Cindy, for sharing your positive experience. It's wonderful to hear that Tad was able to make things clear and straightforward for you. Your feedback is greatly appreciated, and we're glad to know that our efforts are making a difference."
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Troy Hebert

July 1, 2025

5  out of  5
rating by Troy Hebert
"Such an amazing experience all around, everyone was so helpful (especially Heather!!!) and amazing to work with. Thank you for everything!"
We responded:
"Thank you, Troy, for sharing your wonderful experience! It's fantastic to hear that Heather and the team were so helpful and amazing to work with. Your feedback means a lot to us, and we're delighted to have provided you with such a positive experience. Thank you for choosing us!"
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Judy Brotherton

June 30, 2025

5  out of  5
rating by Judy Brotherton
"I had a flat tire last week. State Farm’s roadside service was great! So comforting to know having a flat tire was stress free! I was able to see when they would arrive, and even got a call from the driver to let me know exactly how long before he arrived. The repair truck came immediately and I was able to get on the road."
We responded:
"Thank you, Judy, for sharing your experience with our roadside service. It's wonderful to hear that the process was smooth and stress-free for you. Knowing that you felt informed and supported during the situation is exactly what we strive for. Your feedback is greatly appreciated, and we're glad we could assist you in getting back on the road quickly."
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April Price

June 27, 2025

5  out of  5
rating by April Price
"I can’t say enough good things about working with Tad. From the moment we connected, he made the entire insurance process feel easy and stress-free. Tad and his team took the time to understand my specific needs, explained all the coverage options in detail, and helped me choose a plan that gives me great protection at a fair price. If you're looking for an insurance agent who’s honest, dependable, and truly works in your best interest, I highly recommend Tad Jones and his team. Thank you."
We responded:
"Thank you, April, for sharing your positive experience with Tad and the team. It's wonderful to hear that the process was made easy and stress-free for you. We appreciate your kind words and recommendation. Your satisfaction with the coverage and service means a lot to us."
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Luella Wood

June 26, 2025

5  out of  5
rating by Luella Wood
"Choosing insurance is one of the most difficult decisions we make as adults. We want someone who can find the right coverage for our situation and, most importantly, we want someone we can trust. I trust Tad Jones. He is extremely knowledgeable and was able to answer all my questions regarding my home insurance, as well as my multi-vehicle insurance. He was very professional and had all my policies and information ready for review. While I hope I never have a claim, I can rest easy knowing that Tad and the team will be there for me. I highly recommend."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Tad was able to assist you with your insurance needs and provide the trust and professionalism you were looking for. We're glad to have earned your recommendation and are here to support you whenever you need us. Your peace of mind is important to us, and we're committed to being there for you."
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Jim Elliott

June 19, 2025

5  out of  5
rating by Jim Elliott
"Heather was very helpful with our additional insurance needs."
We responded:
"Thank you, Jim, for sharing your positive experience. It's wonderful to hear that Heather was able to assist you with your additional insurance needs. We appreciate your feedback and are glad to know you had a great experience with our team. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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Gary and Denise Box

June 18, 2025

5  out of  5
rating by Gary and Denise Box
"Heather was so helpful and got me out of a jam!"
We responded:
"Thank you, Gary and Denise, for sharing your experience. It's wonderful to hear that Heather was able to assist you effectively. We appreciate your feedback and are glad to know you received the help you needed. Your satisfaction is important to us, and we're here to support you whenever you need."
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Justin Young

June 18, 2025

5  out of  5
rating by Justin Young
"Very informative about my options"
We responded:
"Thank you, Justin, for your feedback. It's great to hear that you found the information about your options helpful. Providing clear and comprehensive guidance is important to us, and we're glad it made a positive impact on your experience. If you have any more questions or need further assistance, feel free to reach out."
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Zach Klaiss

June 18, 2025

5  out of  5
rating by Zach Klaiss
"Mena Thomas is the best for helping out with any situation"
We responded:
"Thank you, Zach, for sharing your positive experience with Mena Thomas. It's wonderful to hear that she has been able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Sharon Warren

June 5, 2025

5  out of  5
rating by Sharon Warren
"Friendly, accommodating and professional."
We responded:
"Thank you, Sharon, for your wonderful feedback. It's fantastic to hear that you found our team friendly, accommodating, and professional. Your satisfaction is our priority, and we're glad to know we met your expectations. We appreciate your support and look forward to continuing to serve your insurance needs."
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Megan Banks

June 5, 2025

5  out of  5
rating by Megan Banks
"Heather is AMAZING! She works hard to find the best fit for your needs, while educating every step of the way! Kyler and his whole office will take the best care of you!"
We responded:
"Thank you, Megan, for sharing your wonderful feedback! It's fantastic to hear that Heather made such a positive impact by finding the best fit for your needs and keeping you informed throughout the process. We're delighted that you feel well taken care of by the entire team. Your satisfaction is our top priority, and your kind words mean a lot to us."
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JoBeth Williams-Evans

May 10, 2025

5  out of  5
rating by JoBeth Williams-Evans
"Super generous in the community. Always supporting local kids 🤍"
We responded:
"Thank you, JoBeth, for your kind words and for recognizing our efforts in the community. Supporting local kids is something we truly care about, and it's wonderful to hear that it makes a positive impact. Your feedback means a lot to us!"
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Pamela Jones

April 4, 2025

5  out of  5
rating by Pamela Jones
"I can't say enough positive things about Kyler and his the staff! They answered my questions, prepared my quote and returned my call, all while making me feel as I was their only priority. Reminding me again, how thankful I am for small business, personal relationships!"
We responded:
"Thank you, Pamela, for sharing your wonderful experience with us. It's fantastic to hear that you felt prioritized and valued throughout your interactions with the team. We truly appreciate your kind words and are grateful for your support. Your feedback inspires us to continue providing the best service possible."
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Tracy Shields

April 3, 2025

5  out of  5
rating by Tracy Shields
"Great Agent with excellent customer service !!"
We responded:
"Thank you, Tracy, for sharing your positive experience. It's wonderful to hear that you found the service excellent. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
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Ciera Taylor

March 11, 2025

5  out of  5
rating by Ciera Taylor
"Kyler and his team are rockstars! They are truly invested in helping you to protect your property and assets as well as guide you in the process of setting up future investments! If you’re looking for a knowledgeable and hardworking crew that is determined to help you reach your goals, give them a call!"
We responded:
"Ciera, we appreciate your feedback! We look forward to helping you and your family for years to come. We are here to help! "